Quality through Experience
For more than 100 years waffle makers have been produced in the Neumärker Manufactory. And still the long-time employees of our family business carefully manufacture the devices from the Neumärker Manufactory by hand.
The Neumärker Manufactory exists in Hemer Westig since the early 20th century. The industrial region of South Westphalia is characterised by a profound middle-class culture and is one of the most important industrial regions in Germany with a focus on the manufacturing sector. Based in the green idyll of Hemer, the Neumärker Manufaktur today breathes life into professional gastronomy appliances.
The history of the Neumärker Manufactory began as an iron foundry where electric waffle makers and flat irons were already being produced during the early 1920s. The production of professional contact grills for the catering industry also began over 50 years ago. The long experience with iron casting and metal processing as well as the down-to-earth and sincere manner of the people from the Sauerland made Neumärker what it is today. Longevity, personal contact and trust characterise the values of the company and its employees.
The manufactory seal shows you the original Neumärker products from German manual production.
Tradition and modernity are not contradictory - The solid foundation and the success of our company which persists since 1894 is built on this presumption. Through the production of waffle irons over 100 years we have acquired a unique wealth of experience in the field of metal casting and steel processing; especially in the thermal application of cast iron, such as waffle irons, contact grills and crêpes appliances. Our company can look back on a long tradition but has never closed its mind to progress.
Maintaining a production in Germany means to face the low-price competition with courage and to define oneself by a high quality of workmanship.
The attitude towards maintaining a production site in Germany makes the company a community of committed employees. They pay attention to our manufacturing quality every day. Every single one of them is part of the common goal: to develop high-quality products and to be successful on the market with satisfied customers.
"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric." - Quote from Philip B. Crosby.
The baking plates from the foundry are carefully reworked by hand. Threads are cut, edges are ground and the surface of our crêpe plates is elaborately milled.
The original Neumärker appliances are then assembled in our manufactory by our long-time employees. The production islands can be set up flexibly, depending on which appliances are currently being built.
Our business activities are focussed on the customer benefits, which consist of the quality of our made-in-Germany products, or process improvements and the endeavour to develop continuously innovative products. We believe that sustainable thinking on the long run and flexible decisions on the short run are no contraction. Another important key aspect are strategic partnerships and the customer perspectives. We trust in a sustainable business policy and equal cooperations in order to achieve future business growth.
The foundation of our success are our team values: Every single employee contributes to the company´s future success through his own commitment.
The importance of human being
A company is not a mere organisation but a place where people come together to create something special which matters. Exactly these people are the core of our company and enrich us with everyone’s own character, their goals and abilities.
Solidarity and team spirit
We try to avoid rivalry within our company because only team spirit and solidarity enables us to cope with the daily challenges.
Flexibility implies for us to decide promptly in every new situation, to make decisions quicker and to recognise opportunities earlier than other market participants.
A family enterprise is based on strong entrepreneurs whose family history is closely linked with the fortune of the company. Neumärker is a family-owned company which is characterised by flat hierarchies.
Responsibility and mutual respect
Creativity needs diversity. In any professional environment conflicts may arise. We overcome these points of friction through mutual responsibility and respect. Only if we appreciate and accept each other we can work together successfully.
Entrepreneur within the company
We at Neumärker see every employee as an entrepreneur within the company – so called intrapreneur. Being an intrapraneur means to proactively contribute with their own ideas and to continuously improve our company's environment every single day.
Profitability and sustainable value creation
Every company has to work efficient and to use their limited resources economically in order to survive. Therefore a long-term and sustainable value creation is the key to customer satisfaction.
Over the years we have established a network of international partners worldwide. We supplement our portfolio with professional products that are manufactured for us by international specialists. Thus we can offer you a broad product range according to your needs.
Our numerous trading partners in Germany and around the world support our distribution providing local sales channels and specialized services for our products. The different customers groups of our products include mainly restaurants, bars, hotels, fast food shops, franchise companies and especially carnies.
According to the claim to be a provider of ideas for professional catering, you will always find many novelties and special equipment for restaurants and event kitchens. The most popular ones are our reliable professional waffle makers in numerous variations. They also exist with interchangeable baking plates.
Our company has been shaped through overcoming strokes of fate and corporately facing challenges. This significantly influenced us and created the company of today.
Mission + Vision
Every company can only be successful on the long run if its values and goals are communicated openly. Customers, suppliers, employees and external parties should know the companies’ strategy to easily comprehend its origin and background. Our corporate vision is a preview of our future business orientation.
Therefore the company´s vision is an important component of our future success and a guideline to overcome future challenges on our corporate way. On the contrary our mission is the maxim of our daily actions as well as of our mutual interactions. Our superior goal is the customer satisfaction. Our goal to find solutions for our customers and to overcome any arising obstacles makes us a strong partner.
Our mission is to contribute accordingly to the success of our customers through our products and services, to provide them with new business solutions or ideas and to encourage them with the support of our services.
Our vision is to pace continuously forward within our niche markets as a leading innovator.